DELIVERY & RETURNS
Ordered before 16:00 on a weekday? We will send your order the same day! And we've got good news: we offer FREE delivery in the Netherlands above 30 EUR. Below 30 EUR you will pay a small surcharge of EUR 3,99.
For other countries within Europe we ship at a rate of EUR 7,50.
UNC does its best to ensure that its customers are happy with their purchases. If you’re not satisfied with your online purchase, you have 14 days from the date on which you receive the item to return it to:
Oude Binnenweg 42
All we ask is that items are returned clean, unworn and have all their tags on.
How to return or exchange
- Pack your garment in its original packaging or another closed bag/box.
- Fill in the return form and follow the steps on the form.
- Email us to inform us of your items to return.
- Hand the parcel in at the post office, remembering to get a receipt as proof of postage.
We will let you know when we receive and approve your return.
Then we will confirm and send the item you would like in exchange or issue a refund by transferring the money to your bank account.
The financial responsibility for the return is yours. Items bought online can be returned free of charge at our store on Oude Binnenweg 42 in Rotterdam.
When you decide to return your order in store, keep in mind that we will refund it to your bank account.
Need help with your return? Read our FAQs or contact our Customer Service team at: firstname.lastname@example.org