PRIVACY POLICY

PRIVACY POLICY

The effective date for the validity of these conditions is 23/05/2018 and is in accordance with the GDPR. Publishing a new version will void all previous versions. Unconventional Wardrobe BV, located at Oude Binnenweg 42, 3012JE ROTTERDAM, is responsible for the processing of personal data as shown in this privacy statement. Contact details: www.uncwardrobe.com

Oude Binnenweg 42

3012JE Rotterdam +31 611281808

info@uncwardrobe.com

If you have any questions about our privacy policy, please contact Hans Broekhuisen. He is the Data Protection Officer of Unconventional Wardrobe BV and can be reached via info@uncwardrobe.com We are aware that you place your trust in us. We therefore see it as our responsibility to protect your privacy. We therefore only process data that we need for (improving) our services and handle the information we have collected about you and your use of our services with care. In this statement we let you know what personal data we collect, why we collect this data and what we do with it. We believe it is important that your data is handled with care and ensure that the personal information you provide is treated confidentially. We never make your data available to third parties for commercial purposes. In short, our privacy statement means that we use your personal data:

• use only for purposes agreed with you;
• will not share with others;
• secure carefully.

Unconventional Wardrobe BV respects the privacy of all users of its site, store and the services provided therein and ensures that the personal information you provide is treated confidentially. If you have any questions that are not answered in this privacy statement, if you have suggestions or comments about its content or if you have complaints about the way we handle your personal data, we would like to get in touch with you. You can send an e-mail or use the contact details above. This privacy policy describes what information about you is collected by us, what this information is used for and with whom and under what conditions this information may be shared with third parties. We also explain to you how we store your data, how we protect your data against misuse and what rights you have with regard to the personal data you provide to us. This privacy policy applies to the services of Unconventional Wardrobe BV. You should be aware that Unconventional Wardrobe BV is not responsible for the privacy policy of other sites and sources. By using the website you indicate that you accept the privacy policy.

Personal data that we process

Unconventional Wardrobe BV processes your personal data because you use our services and/or because you provide them to us yourself. Below you will find an overview of the personal data we process:

• First and last name
• Address data
• phone number
• E-mail address
• IP address
• Other personal data that you actively provide, for example by creating a profile on this website, in correspondence and by telephone

Use of our services

When you register for one of our services or make a purchase in one of our stores, we ask you to provide personal information. This data is used to perform the service. The data is stored on Unconventional Wardrobe BV's own secure servers or those of a third party. We will not combine this data with other personal data we have.

Special and/or sensitive personal data that we process

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age. Unless they have permission from parents or guardians. However, we cannot check whether a visitor is older than 16. We therefore recommend that parents be involved in their children's online activities to prevent data about children from being collected without parental consent. If you are convinced that we have collected personal information about a minor without this consent, please contact us at info@uncwardrobe.com and we will delete this information.

For what purpose and on what basis do we process personal data?

Unconventional Wardrobe BV processes your personal data for the following purposes:

• Handling your payment;
• Sending our newsletter and/or advertising brochure (if you choose);
• To be able to call or email you if this is necessary to provide our services;
• To offer you the opportunity to create an account;
• To deliver goods and services to you.

Automated decision making

Unconventional Wardrobe BV does not make decisions based on automated processing on matters that could have (significant) consequences for people. This concerns decisions that are taken by computer programs or systems, without a human being involved (for example an employee of Unconventional Wardrobe BV). Unconventional Wardrobe BV uses the following computer programs or systems: Shopify POS for the cash register system, Shopify for the online store and MailChimp for sending newsletters.

How long we keep personal data

Unconventional Wardrobe BV does not store your personal data for longer than is strictly necessary to achieve the purposes for which your data is collected. We apply the following retention periods for personal data: Customer data is deleted from the customer database five years after the date of the last purchase. Unconventional Wardrobe BV does not store personal data that it processes for longer than is necessary for the purpose of data processing or is required under the Archives Act. We keep your data as long as you are our client. This means that we keep your customer profile until you indicate that you no longer wish to use our services or have not purchased anything for five years. If you inform us of this, we will also regard this as a request to be forgotten. Based on applicable administrative obligations, we must keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. However, employees no longer have access to your client profile and documents that we have produced in response to your assignment.

Communication

When you send e-mail or other messages to us, we may retain those messages. Sometimes we ask you for your personal information that is relevant to the situation in question. This makes it possible to process your questions and answer your requests. The data is stored on Unconventional Wardrobe BV's own secure servers or those of a third party. We will not combine this data with other personal data we have.

Cookies, or similar techniques, that we use

Unconventional Wardrobe BV only uses technical cookies, functional cookies and analytical cookies that do not infringe your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone when you first visit this website. The cookies we use are necessary for the technical operation of the website and your ease of use. They ensure that the website works properly and, for example, remember your preference settings. We can also optimize our website with this. You can unsubscribe from cookies by setting your internet browser so that it no longer stores cookies. In addition, you can also delete all information previously stored via the settings of your browser.

Purposes

We do not collect or use information for purposes other than those described in this privacy policy unless we have obtained your permission in advance.

Sharing personal data with third parties

Unconventional Wardrobe BV does not sell your data to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation. The information is exceptionally shared with our employees. They are obliged to respect the confidentiality of your data. For this purpose, a confidentiality obligation clause has been included in the employees' contracts. Unconventional Wardrobe BV ensures appropriate security of the personal data in its possession, in line with the applicable legal requirements and guidelines.

Changes

This privacy statement is tailored to the use of and the options on this site. Any adjustments and/or changes to this site may lead to changes in this privacy statement. It is therefore advisable to regularly consult this privacy statement.

How we protect personal data

Unconventional Wardrobe BV takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of misuse, please contact our customer service or via info@uncwardrobe.com

Online store software via Shopify

Our online store was developed with software from Shopify. Personal data that you make available to us for the benefit of our services will be shared with this party. Shopify has access to your data to provide us with (technical) support, they will never use your data for any other purpose. Shopify is obliged to take appropriate security measures based on the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Shopify uses cookies to collect technical information regarding your use of the software, no personal data is collected and/or stored. Shopify reserves the right to share collected data within its own group to further improve services.

Email and mailing lists via MailChimp

We send our email newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email sent automatically via our website you will see the 'unsubscribe' link. You will then no longer receive our newsletter. Your personal data is stored securely by MailChimp. MailChimp uses cookies and other internet technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your data to further improve its services and to share information with third parties in this context.

Payment processors via Mollie

We use the MOLLIE platform to process (part of) the payments in our online store. MOLLIE processes your name, address and residence details and your payment details such as your bank account or credit card number. MOLLIE has taken appropriate technical and organizational measures to protect your personal data. MOLLIE reserves the right to use your data to further improve the services and in this context to share (anonymized) data with third parties. In the case of an application for a deferred payment (credit facility), MOLLIE shares personal data and information regarding your financial position with credit rating agencies. All the above-mentioned guarantees with regard to the protection of your personal data also apply to the parts of MOLLIE's services for which they engage third parties. MOLLIE does not store your data for longer than is permitted by the legal periods.

Shipping and logistics via PostNL (MYPARCEL)

If you place an order with us, it is our job to have your package delivered to you. We use the services of PostNL to carry out deliveries. It is necessary for us to share your name, address and residence details with PostNL. PostNL only uses this information for the purpose of executing the agreement. In the event that PostNL engages subcontractors, PostNL will also make your data available to these parties.

Invoicing and accounting via WAVES

We use the services of WAVES to maintain our administration and accounting. We share your name, address and residence details and details regarding your order. This data is used to administer sales invoices. Your personal data is sent and stored protected. WAVES is obliged to maintain confidentiality and will treat your data confidentially. WAVES does not use your personal data for purposes other than those described above.

General purpose of data processing

We use your data exclusively for the purpose of our services. This means that the purpose of the processing is always directly related to the assignment you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you at a later time - other than at your request - we will ask you for explicit permission to do so. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to confidentiality on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data collected automatically by our website is processed with the aim of further improving our services. This data (for example your IP address, web browser and operating system) is not personal data.

Cooperation in tax and criminal investigations

In appropriate cases, Unconventional Wardrobe BV may be required by law to share your data in connection with government tax or criminal investigations. In such a case we are forced to share your data, but we will oppose this within the possibilities offered by the law.

Your rights

Under applicable Dutch and European legislation, you as a data subject have certain rights with regard to the personal data processed by or on behalf of us. We explain below what these rights are and how you can invoke these rights. In principle, to prevent misuse, we only send copies and copies of your data to your email address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep an administration of completed requests, in the case of a request to be forgotten we administer anonymized data. You will receive all copies and copies of data in the machine-readable data format that we use within our systems. You have the right to file a complaint with the Dutch Data Protection Authority at any time if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to inspect the data that we process or have processed that relates to your person or can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all data at the e-mail address known to us, with an overview of the processors who have this data, stating the category under which we have stored this data.

View, adjust or delete data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw your consent to data processing or to object to the processing of your personal data by Unconventional Wardrobe BV and you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or another organization mentioned by you. You can send a request for access, correction, deletion, data transfer of your personal data or request for withdrawal of your consent or objection to the processing of your personal data to info@uncwardrobe.com. To ensure that the request for access has been made by you, we ask you to enclose a copy of your proof of identity with the request. Make your passport photo, MRZ (machine readable zone, the strip with numbers at the bottom of the passport), passport number and Citizen Service Number (BSN) black in this copy. This is to protect your privacy. We will respond to your request as quickly as possible, but within four weeks. Unconventional Wardrobe would also like to point out that you have the option to file a complaint with the national supervisory authority, the Dutch Data Protection Authority. This can be done via the following link: https://autoriteitpersoonsgegevens.nl/nl/contact-met-de-autoriteit-persoonsgegevens/tip-ons

Right of rectification

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you amended. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been adjusted to the e-mail address known to us.

Right to restriction of processing

You always have the right to limit the data that we process that relates to your person or that can be traced back to you. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation to the e-mail address known to us that the data will no longer be processed until you cancel the restriction.

Right to portability

You always have the right to have the data that we process or have processed that relates to your person or can be traced back to you, processed by another party. You can make a request to this effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data about you that we have processed or that has been processed on our behalf by other processors or third parties at the e-mail address known to us. In all likelihood, we can no longer continue the service in such a case, because the secure linking of data files can no longer be guaranteed.

Right to object and other rights

Where appropriate, you have the right to object to the processing of your personal data by or on behalf of Unconventional Wardrobe BV. If you object, we will immediately stop data processing pending handling of your objection. If your objection is well-founded, we will make copies and/or copies of data that we process or have processed available to you and then permanently discontinue the processing. You also have the right not to be subject to automated individual decision-making or profiling. We do not process your data in such a way that this right applies. If you believe that this is the case, please contact our contact person for privacy matters.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy has consequences for the way in which we process already collected data relating to you, we will inform you by e-mail.

Adjust/unsubscribe from the newsletter service

At the bottom of every mailing you will find the option to change your details or unsubscribe.

Questions and feedback

We regularly check whether we comply with this privacy policy. If you have any questions about this privacy policy, please contact us: Unconventional Wardrobe BV | Oude Binnenweg 42 | 3012 JE ROTTERDAM | +31 611281808 | info@uncwardrobe.com | Contact person for privacy matters: Hans Broekhuisen